Chief Administrative Officer: Operations

Ms Jessica Mabaso

Chief Administrative Officer: Operations  

Biography:

With over 15 years of experience in administration and academic support, Jessica has worked across the corporate, academic, and research sectors. At SADiLaR, she coordinates operational and administrative functions, focusing on programme coordination and community engagement in digital humanities and computational social sciences.

Jessica’s day-to-day work includes facilitating the ESCALATOR Programme, supporting community engagement initiatives, and working with stakeholders across the organisation. She brings strong communication skills, attention to detail, and an ability to build meaningful relationships across different contexts. She is committed to supporting digital humanities initiatives that reach diverse communities, building partnerships across cultural boundaries, and creating efficient administrative systems that enable organisations to do their work well.

Qualifications:

  • Postgraduate Diploma in Business Management, 2024
  • Diploma in Human Resources Management
  • Certificate in Public Relations
  • PRINCE2 Certified Project Management Practitioner

Work Experience: 

2018 – Present: Chief Administrative Officer: Operations, SADiLaR
2017 – 2018: Administrative Officer / Personal Assistant to Faculty of Economic and Management Sciences Dean, North-West University
2016 –  2017: Ethics Administrative Officer, North-West University Education Management Humanities and Social Sciences Research Ethics Committee (EMHS-REC)
2015 –  2016: Safety, Health, Environment, Risk and Quality Senior Administrator, ArcelorMittal South Africa (Pty) Ltd
2014 – 2015: Systems Analyst Secondary Raw Materials, Strategic Sourcing, ArcelorMittal South Africa (Pty) Ltd
2013 – 2014: Administrative Officer to HR Manager & SHERQ, ArcelorMittal South Africa (Pty) Ltd
2011 – 2013: Sandton Office Manager / CEO Personal Assistant, ArcelorMittal South Africa (Pty) Ltd
2009 – 2011: Executive Personal Assistant to Managing Director, Indyebo Consulting (Pty) Ltd

 Contact details: 

Email: jessica.mabaso@nwu.ac.za