Chief Administrative Officer: Operations

Jessica Mabaso brings over 15 years of experience in business support and administration to her role at SADiLaR. With a strong background in office management, finance, and business development, Jessica excels at developing and maintaining comprehensive administrative processes that improve operational efficiency.

Prior to her current role, Jessica served as Chief Administrative Officer and Financial Administrator at SADiLaR, where she managed stakeholder relationships, executive support, and financial operations. Her career also includes experience as a Senior Administrative Officer at North-West University and in various administrative and analytical roles at ArcelorMittal South Africa.

Jessica holds a Diploma in Human Resources Management, a Certificate in Public Relations, and is a PRINCE2 Certified Project Management Practitioner. She is currently pursuing a Postgraduate Diploma in Business Management.

Known for her excellent communication skills, attention to detail, and ability to build strong relationships across cultural boundaries, Jessica is dedicated to supporting SADiLaR’s mission through effective programme management and community engagement.

Key responsibilities in her current role include:

• ESCALATOR Programme management and implementation
• Community engagement and development
• Strategic development and communication
• General office management
• People management

Jessica’s diverse skill set and commitment to quality make her a valuable asset to the SADiLaR team as they work to advance digital humanities and computational social sciences in South Africa.